01What exactly did Wave change on 1 June 2026?
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Wave migrated businesses it classes as "legacy" — created before Wave introduced Starter and Pro in early 2024 — onto the free Starter Plan, unless the account was using payments, payroll or another paid Wave service. Wave notified affected businesses by email on 30 April 2026. On the Starter Plan, bank connections and automatic transaction import, collaborator access, auto-merge and third-party integrations require the Pro Plan. Wave's own words: "To continue to use bank connections for transaction imports or share your business with additional users, upgrade to the Pro Plan." Source: Wave's FAQ for legacy businesses, read 2 September 2026.
02How much is Wave Pro?
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$19 USD per month billed monthly, or $190 USD per year billed annually, as listed on waveapps.com/pricing on 2 September 2026. The same page shows $25 CAD per month or $250 CAD per year for Canadian businesses. Wave states there is no free trial of the Pro Plan.
03Is the SuperBooks free plan really free, or is it a trial?
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It is a plan, not a trial. No credit card, no expiry. It includes one live bank connection, five invoices a month, fifty inbox items a month, one user and 1 GB of document storage. If you exceed a ceiling you are asked to upgrade; nothing you already have stops working and nothing is deleted.
04What stops you doing to me what Wave did?
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A price lock, stated as a commitment rather than a promotion: the price you sign up at is the price you keep for as long as your subscription stays active, and no capability included in your plan will be moved out of it later. Founding members are locked at $19 and $49 per month, or $190 and $490 per year, in USD. That is the whole offer — there is no separate founding-member discount rate.
05SuperBooks Starter is $190 a year. Wave Pro is $190 a year. Why switch?
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If you are comparing paid tier to paid tier, you should mostly compare features, not price — and on estimates and vendor bills Wave is ahead of us today. The reason this page exists is the free tier: SuperBooks Free keeps one live bank connection with automatic import and categorization, and Wave's free Starter Plan does not import automatically at all.
06Can I import my Wave data?
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Transactions, yes. Wave's account-data download produces four XLS or CSV files covering transactions and journal entries, bill items, customers and vendors, plus a ZIP of receipt images. The SuperBooks importer takes a CSV of transactions, mapped onto one bank account at a time; customers and vendors are not imported today, so keep Wave's files for those. Export from Wave while your subscription is still active and from an Owner or Admin role, because Wave does not allow Viewer and Editor roles to export at all.
07Can my accountant still get to my books?
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Yes, in two ways. Invite them to a seat on a paid plan — Starter includes two users, Pro includes ten — or send them a transactions CSV, which exports from either role with no fee attached. Xero support is in progress and not available yet, so today the CSV is also how your books reach an accountant who works in Xero. There is no single-archive export bundling statements and receipt images; Wave has one and we do not.
08Will my bank actually connect?
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Only if it is in the United States or Canada. Our Plaid integration is configured for those two countries and no others, so a European or Australian bank cannot be connected at all today. Within the US and Canada, Plaid still does not reach every institution — Wave uses Plaid too and publishes the same caveat — so check your own bank on the free plan before you cancel anything.
09What if I pay and then change my mind?
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There is a 30-day money-back guarantee on both the monthly and the yearly cadence. Email the billing address within 30 days and the money goes back. No survey, no retention call, no requirement to speak to anyone first.
10Is there a case for staying on Wave?
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Several. Wave runs payroll and we do not. Wave Advisors puts a human bookkeeper in your file from $149 a month in the US. Wave's free plan issues unlimited invoices, estimates and bills, where our free plan caps invoices at five a month and does not do estimates or vendor bills at all. And if you have already upgraded to Pro and your books are clean, switching accounting systems mid-year is a real cost for no gain.